The Amazon e-commerce platform suffered a significant outage on Thursday afternoon, impacting more than 21,000 users across the United States who reported difficulties accessing the company’s services.
Reuters reports that Amazon’s main e-commerce website experienced a widespread service disruption on Thursday, March 5, 2026, leaving thousands of customers unable to complete their online shopping activities.
According to Downdetector.com, a website that monitors service outages by collecting status reports from multiple sources, more than 21,700 incidents were reported as of 3:48 p.m.
Eastern Time.
The outage began around 2:00 p.m.
ET and affected various aspects of the Amazon shopping experience.
Users took to social media platforms to report problems with fundamental website functions, including difficulties logging into their accounts, completing checkout processes, and browsing product listings.
The disruption prevented customers from conducting normal e-commerce activities on one of the world’s largest online retail platforms.
Amazon acknowledged the technical difficulties through an official statement.
“We’re sorry that some customers may be experiencing issues while shopping.
We appreciate customers’ patience as we work to resolve the issue,” a spokesperson for Amazon said.
However, the company did not provide specific details about what caused the service interruption or an estimated timeline for full restoration of services.
The outage was not limited....
